Get In Touch

CLIENT INTAKE FORM

Spa Hours:
Mon: Closed
Tues: 2p- 7p
Weds: 2p – 7p
Thur: 2p – 7p
Fri: 2p – 9p
Sat: 10a – 9p
Sun: 12p – 5p

Location: 263 Grand Street, Jersey City, NJ 07302

Phone: (201) 516-1772
Fax: (201) 516-1773
corporateaffairs@serenitydayspajc.com
www.SerenityDaySpaJC.com

 

                                                                                                            Path Train

We are located 5 blocks down from the Grove Street Path Train. Grand Street intersects with Grove Street.

Light Rail
From the Jersey Avenue light rail walk 1 block up (towards NYC) to Grand Street. We are located on the right next to Edible Arrangements on the Ground Floor in the Liberty Harbor Waterfront Development.

Driving

Coming from NY I-78W/Entering NJ: Turn left onto Manila ave. Turn left onto 12th st. Turn Right onto Marin Blvd. Turn right onto Grand St.

   Spa Policy

Payments 

We do take Spafinder and Spaweek cards in addition to all major credit cards. All expired vouchers will be assessed a late charge for use or the credit can be used for services only. Spafinder and Spaweek cards cannot be used to pay for retail items or gratuity. Sorry we do not accept checks.  Memberships can only be used for individuals, spa parties (3 or more) cannot use memberships towards a spa day. Other discounts apply for spa parties.

Children 

For the safety of our staff members and guests of the spa only guest 14 years of age or older are permitted to remain at the spa for service or waiting for others.  Guests as young as 12 years of age can be seen by a therapist or esthetician but only with an adult consent form.

Booking  Appointments

To book an appointment a valid credit card must be used to hold your reservation even if you hold a voucher.

Cancellations

24 hour cancellation policy-  We do require 24 hours in advance notice to cancel your appointment or the full price of your service will be charged.  Appointments will not be confirmed unless  a credit card is used to hold the reservation.

Late

If you arrive to your appointment 15 minutes or more  late your appointment will be canceled or reduced and you will not be allowed a refund. The full price for service will be charged.

Expired Vouchers 

The paid value of the voucher can be used as credit towards a regular price service. Vouchers cannot be used toward the purchase of memberships.

Refunds

No refunds allowed for services  and no refunds on products, gift cards and  memberships. Memberships are transferable.

    Credit Cards  

Credit card chargebacks will be assessed a $45 fee for each occurrence.

Spa Parties 

Parties of 3 or more will be charged an automatic gratuity of 20% of services.

 

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